New Resident Enquiries: 0300 303 5445
General Enquiries: 020 3019 3939

Oakland Care Logo with Butterflies
Oakland Care Tree Icon
Oakland Care Logo
  • Care Homes
    • Loughton, EssexWoodland Grove
    • Chigwell, EssexLambwood Heights
    • Hastings, East SussexHastings Court
    • Eastbourne, East SussexBeechwood Grove
    • Enfield, Greater LondonElsyng House
    • Wantage, OxfordshireElmbrook Court
    • Swanley, KentBirchwood Heights
    • Maidstone, KentMaplewood Court
    • Hildenborough, KentHyllden Heights
  • Our Care
    • Nursing
    • Residential
    • Dementia
    • Respite
    • Dining
    • Exceptional Lifestyles
  • About
    • Executive Team
    • Gender Pay Gap
    • Complaints
  • News
    • Events
    • Blog
    • Our New Podcast!Care2Share
  • Sustainability
    • Our Commitment
    • Carbon Neutrality
    • Biodiversity
    • Responsible Procurement and Reducing Waste
  • Join our team
  • Contact
Menu
Search for:
Request callback
  • Home
  • Our Care Homes
    • Loughton, Essex Woodland Grove
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Information
    • Chigwell, Essex Lambwood Heights
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Hastings, East Sussex Hastings Court
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Eastbourne, East Sussex Beechwood Grove
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Enfield, Greater London Elsyng House
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Wantage, Oxfordshire Elmbrook Court
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Swanley, Kent Birchwood Heights
      • About
      • Virtual Tour
      • Gallery
      • Download our Brochure
      • Key Facts & Info
      • Book a Visit
    • Maidstone, Kent Maplewood Court
      • About
      • Download our Brochure
      • Key Facts & Info
    • Hildenborough, Kent Hyllden Heights
      • About
      • Key Facts & Info
  • Our Care
    • Dementia
    • Nursing
    • Residential
    • Respite
    • Dining
    • Exceptional Lifestyles
  • Latest News
    • Events
    • Blog
    • Care 2 Share
  • About
    • Executive Team
    • Gender Pay Gap
    • Complaints
  • Careers
  • Sustainability
    • Our Commitment
    • Carbon Neutrality
    • Biodiversity
    • Responsible Procurement and Reducing Waste
  • Contact Us

Embracing the new Mission, Vision and Values

Latest News

Home » Latest News » Embracing the new Mission, Vision and Values

Embracing the new Mission, Vision and Values

Our Director of Operations Malcolm Hague shares what the new Mission, Vision and Values mean to him

Our Mission, Vision and Values are things that set us apart from others and provide clear direction for us all in what we are trying to achieve and how we must act with colleagues, residents and families.

We should firstly, be very proud of our organisation and secondly really bring to life the values that we have created.

We talk a lot about the Oakland Care Family, which in my view, extends to our colleagues, residents and families and it’s really, very important that we embrace the MVV’s in what we do every day, and how we interact with one another.

We are all fallible and make mistakes but it’s how we respond to those mistakes that counts and how we do better next time around. This is what helps a small growing organisation to improve and to become the very best at what we do, in our sector.

I’m a great believer that no one deliberately sets out to do a bad job of something, things happen and best intentions can get in the way, sometimes. Let’s therefore, judge ourselves against this and with an open mind, learn the lessons and move on. This is how all families should work.

Integrity and Respect for one another are the key fundamentals and with this as the backbone of everything we do, we will have more fruitful conversations, ideas, suggestions and an opportunity to hear the reality about what we do well and the areas upon which we can improve.

Our new MVV’s took a long time to create and may well take some time to imbed into the organisation but if we all practice what we preach and hold each other to account we will, overtime, create an organisation that really lives by what it says, over achieves and  delivers exceptional care and service.

Malcolm Hague - Director of Operations at Oakland Care

Take a look at our new organisation Mission, Vision and Values below:

Oakland Care's new Mission, Vision and Values

Other News Posts

« Show Suite Now Open at Elsyng House Care Home
Elsyng House Care Home Opening Soon »

Affiliations

  • Care Quality Commission whom Oakland Care are regulated by.
  • Oakland Care are a Woodland Trust Corporate Member
  • The Care Workers Charity Logo
  • The Care England Logo, whom Oakland care are a member of.
  • Logo of Disability Confident Employer.
  • Logo of award for Oakland Care for being a Carbon Neutral Business in 2022 (and since 2021)
  • Green Mark Logo - Oakland Care
  • Oakland Care were awarded the Investors in People Gold level.
  • Institute of Hospitality Logo. Oakland Care became a member in 2023
  • Logo showing Green World Awards Winner 2023
Oakland Care Logo

Our Homes

  • Woodland Grove Care Home
  • Lambwood Heights Care Home
  • Hastings Court Care Home
  • Beechwood Grove Care Home
  • Elsyng House Care Home
  • Elmbrook Court Care Home
  • Birchwood Heights Care Home
  • Maplewood Court Care Home
  • Hyllden Heights Care Home

Our Care

  • Residential
  • Nursing
  • Dementia
  • Respite

Newsletter

Join our newsletter to keep up to date.

Contact

Email: info@oaklandcare.com
Call: 0203 019 3939
Overseas recruitment enquiries: overseasrecruitment@oaklandcare.com

Oakland Care
Lambwood Heights
244 Lambourne Road
Chigwell IG7 6HX
United Kingdom

Oakland Care Logo
  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Sitemap

All rights reserved © Oakland Care 2022.
BREEAM is a registered trademark of BRE (the Building Research Establishment Ltd. Community Trade Mark E5778551). The BREEAM marks, logos and symbols are the Copyright of BRE and are reproduced by permission.

Mini Leaves

Request a callback

  • I have read and accept the Privacy Policy. I permit Oakland Care to contact the phone number provided within this submission to discuss any matters that are related to this enquiry.
  • Hidden

×