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  • Elmbrook Court
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Common questions

If you have any questions that are not answered below, please call us on 020 3019 3939 or send us a message.

Visits are usually available on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays and Sundays between 10:00am to 5:00pm.

We are currently able to offer potential residents the opportunity to come in and view certain communal areas of the home and the bedroom of their choice if available.

Visits are limited to a maximum of 2 people with each person being required to arrive 30 mins prior to their appointment to carry out a lateral flow COVID test prior to entering the home. PPE will also need to be worn whilst in the home and visits will be kept brief and avoid communal areas where residents may be relaxing.

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“Dad simply couldn’t have better care than at Elmbrook Court. The facility is new and built to a very high standard. The rooms are beautifully furnished, and Dad has a patio with tables and chairs to enjoy the Autumn sun. The staff are outstanding, friendly, caring and considerate, and really good fun, which is sometimes missing in care facilities. We were worried that Dad wouldn’t settle after living alone for so long, but he has thrown himself into his new life – coffee morning, bell-ringing, cinema club. He looks healthy and happy.”

Victoria D (Daughter of Resident)

“All the staff at Elmbrook Court are so friendly, helpful and welcoming. It is always a pleasure to visit Mum, as we feel as supported by all the staff as she clearly is, and every visit is a happy experience. Mum is looking so well and always seems very relaxed and content. The quality of care and kindness from every member of staff is extraordinary, and I am delighted that Mum is so well looked after and so happy.”

Suzie G (Daughter of Resident)

“Lovely ensuite rooms and modern, bright and welcoming public rooms. Very kind and caring staff and good choice of meals, well cooked and well presented. The home also has a cinema room, hairdressers and dedicated activities room and a wide range of activities are planned for enriching the lives of the residents.”

Sandra H (Daughter of Resident)

“Thank you for looking after our friend. Everybody I met at Elmbrook Court bent over backward to make our friend’s stay perfect. From the first day I took our friend to view Elmbrook I was impressed by the professional but friendly service. On all of my visits, every member of staff made us so welcome and it was apparent that our friend was in a safe and caring environment. Hats off to you all.”

Paul G (Friend of Resident)

“A wonderful care home with friendly and caring staff who go the extra mile to provide excellent care. My grandparents have been living here since it opened and they are very happy. The food is excellent, and the care home provides many activities for the residents, and they even have their own cinema room. My Grandma said it was like being onboard a cruise ship! Highly recommended!”

Lauren H (Granddaughter of Resident)

“Although mum was only at Elmbrook Court for a month the care she received was excellent. The ambience was warm and welcoming and her room was well laid out and a pleasant place in which to relax. The activities were engaging, particularly the choir which mum really loved.”

J S (Daughter of Resident)

“I had the potentially difficult job of finding a new home for my elderly Mum suffering from dementia and arranging the move. After a little searching, I discovered Elmbrook Court. Having now been there it is a lovely place – clean modern and spacious. From beginning to end the whole transition was most professionally and caringly managed. Within an hour Mum was chatting and smiling and drinking coffee and tucking into biscuits and a baked potato. Nothing seemed too much trouble.”

Giles H (Son of Resident)

“Wonderful, caring staff. Lovely, bright and well-equipped home. Very good food.”

Desmond M (Resident)

“My mother moved here the first week of opening, she was made to feel very welcome by everyone at Elmbrook Court. My mother has settled quickly into the home; she tells me the food is delicious. Her room has an ensuite and is spacious with plenty of storage. Her care is good, and the staff are friendly and approachable.”

Claire D-M (Daughter of Resident)

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  • Care Quality Commission whom Oakland Care are regulated by.
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Our Homes

  • Woodland Grove Care Home
  • Lambwood Heights Care Home
  • Hastings Court Care Home
  • Beechwood Grove Care Home
  • Elsyng House Care Home
  • Elmbrook Court Care Home
  • Birchwood Heights Care Home
  • Maplewood Court Care Home

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Contact

Email: info@oaklandcare.com
Call: 0203 019 3939

Oakland Care
Lambwood Heights
244 Lambourne Road
Chigwell IG7 6HX
United Kingdom

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OPEN FOR NEW RESIDENTS

We have a range of measures in place to support the ongoing wellbeing of our residents and staff. We welcome you to get in touch to find out more about our homes and the support we can provide for you or your relative. Please read our latest information here.

Safe visiting is available for visitors but remains bookable in advance and subject to a Negative Lateral Flow Test.

We continue to carry out testing for increased safety within our care home in line with Government guidance.

Masks must be continued to be worn throughout the home, which we will provide.

All new residents are tested for COVID-19 on move into our care homes.

Enhanced protocols for infection control for all staff and visitors to keep everyone safe.

Essential Care Givers will be afforded access to the home even if Covid cases are present, subject to local PPE and Testing requirements.

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