Welcome to our home
Now open, Birchwood Heights is a luxury, purpose-built care home with 77 private, en-suite rooms. Individual care plans are tailor-made to meet each resident’s personal needs, supported by our dedicated team of highly trained staff. Superb facilities and a diverse range of daily activities make Birchwood Heights a beautiful place to call home. We’d love to tell you more. Talk to us now.
Home Features
Things to love about Birchwood Heights
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![Beechwood Grove Care Home Fine Dining]()
Balanced Weekly Menus
Freshly prepared, healthy and nutritious meals and snacks using seasonal produce. See our Sample menu. -
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Bar and Bistro
A bar and bistro area serving a range of drinks, as well as freshly baked cakes, pastries and fresh fruit. -
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Cinema Room
A comfortable full screen cinema room showing classic favourites and new releases throughout each week. -
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En-suite Bathrooms
Beautifully designed private en-suite bathrooms, providing ultimate relaxation and privacy. -
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Hair and Beauty Salon
Weekly hair appointments available to book in the home’s dedicated hair salon. -
![Landscaped garden at Elsyng House Care Home]()
Landscaped Gardens
Beautiful landscaped courtyard garden areas for residents and guests to enjoy. -
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Lifestyle Pursuits
A varied choice of lifestyle activities and outings delivered by our dedicated Lifestyles team.
See our sample activity timetable. -
![Bedroom at Beechwood Grove Care Home in Eastbourne]()
Luxury Bedrooms
Spacious, light and airy en-suite rooms that feature flat screen TVs, nurse call systems, access to Wifi and individual phone points. -
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Supported by NHS district nurses
Our homes are supported by NHS district nurses who provide nursing care to those who require it.
See our flythrough video of Birchwood Heights
All inclusive living
No need to worry about unexpected bills. The fee you pay at Oakland Care is all-inclusive, covering:
- The costs of your 24-hour personal care
- Your accommodation in a fully furnished en-suite room
- Utilities such as heat and light, as well as Council Tax
- Food (breakfast, lunch and dinner), snacks and drinks, including wine and house alcohol at mealtimes and events
- Telephone line rental and UK calls (not currently available on Memory Care Floors)
- Housekeeping and laundry undertaken on the premises (excluding dry cleaning)
- Television licence, for personal use
- Wi-Fi connection
- All in-house entertainment and activities and local outings
- Use of the home’s recreational facilities
- A personalised physiotherapy assessment that also considers pre-existing conditions
- Chiropody (once every 8-12 weeks)
- Hairdressing (once per week)
- Social outings
Meet the Swanley Team
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![Profile Picture of Harry Garston from Birchwood Heights]()
Harry Garston
General Manager
I have worked in the Social Care sector for the past six years, having previously been a Captain in the British Army. I love working in Social Care as you can make a difference to our residents’ lives on a daily basis. I’m passionate about working as part of a team who ensure that residents are at the centre of everything we do. Outside of work I enjoy spending time with my wife and three young sons. I like to run, play rugby, read and fix things with my three little helpers! -
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Michael Marley
Senior Client Relations Manager
I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Birchwood Heights and Maplewood Court. My experience in the role goes back 11 years now, including the commissioning of a new care home. Nothing gives me greater satisfaction than assisting families to explore full time care options, whilst sharing insights during what is often a stressful time for them. Outside of work, my biggest passion has always been travel, which hopefully will become easier again in the fullness of time! -
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Louise Groves
Client Relationship Assistant
After working in retail for six and a half years to ensure I was around to raise my two girls, it was time to change and start a new career for myself. I moved to the care sector, and in the few short weeks I have been here, I realise maybe I should have moved a lot sooner, as this, apart from having my girls, is probably the most rewarding thing I've done. Ensuring the residents have a smile on their faces makes my day. When I joined Oakland Care, I was instantly welcomed to the family, and I love coming to work every day. Outside of work I enjoy spending time with my family and going on holidays. -
![Theresa Doody 1]()
Theresa Doody
Lifestyles Manager
After years of raising children, helping to grow family businesses, working on the school’s PTAs, and being a Foster Carer, it was time for a change in my life. I have always wanted to work in the care sector and I feel very fortunate to be the Lifestyles Manager at Birchwood Heights. I love putting together a varied, weekly activity programme for our residents to enjoy. This is by far the most rewarding job I have ever had; I love encouraging our residents to try new things and to socialise with each other. I also feel very blessed to be working alongside a fantastic, kind, caring team.
