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Testimonials
“Since my father has been at Lambwood Heights Care Home I have been very impressed with the care he has received. All the staff seem to go that extra mile to help with Dad’s needs and helping him to recover from his stroke (he also has vascular dementia). The ambience at Lambwood Heights is wonderful and with the surrounding grounds and gardens, I know the outdoor space will be good for Dad’s wellbeing. From the moment you are greeted by the reception team, you are made to feel very welcome in a family-like environment. Thank you.”
“The management team at Lambwood Heights is extremely well led. I am extremely grateful to all the staff that have made my wife’s admission into the home so smooth. The reception staff and the care team are very professional in their pursuit of making residents feel at home.”
“Lambwood Heights is an exceptionally well-appointed care home…. the fantastic staff have been so caring and attentive, the improvement in my father’s condition has been nothing short of miraculous. The staff at Lambwood Heights are incredibly caring and highly professional. Nothing is too much trouble for them whatever my father’s needs, the staff are always ready to help and change things. This is true of every member of staff, from the receptionist, to the chef, the nurses and everyone – they all show so much compassion.”
“Everything is great. On checking in, the welcoming team were wonderful and made my mother feel at home immediately. The standard of the decor is superb, the food is good, and the staff are extremely caring, with nothing too much for them. The main thing is that my mother is very happy, and taking part in the various activities, and enjoying the gardens. It was certainly the right decision to move to Lambwood Heights. Thank you to all the team.”
“Where do I start… This is by far the best care home in Essex! From the moment I viewed this wonderful place, I knew it was the place for my auntie to recuperate. Everything about Lambwood Heights ticked all the right boxes… the staff are amazing, the food is fab… every room is decorated to a very high standard… we only booked in for 4-weeks as my auntie had a fractured spine and at 89, she needed 24/7 care.”
“My sister came from a residential home to receive nursing care. Staff are very proactive ensuring my sister is seen by community specialists. Staff are very friendly, helpful, and approachable, nothing seems too much trouble to them. The home is like a 5 star hotel.”
“I have been extremely impressed by the amenities provided, the staff friendliness, and management’s availability to accommodate us if we had any concerns. There have been activities provided on most days we have visited which our friend attends. We appreciate the difficulty at this time with Covid affecting the provision of entertainment but some has been found. We would like to express, the receptionists as they are always pleasant and welcoming.”
“A lovely environment and first-class facilities for a respite stay for my godmother. All the staff were extremely kind and attentive.”
“Very satisfied with the entire experience so far, from the initial conversation, tour, finalising the details of the room, the day of the move and of course the ongoing care that my mother is receiving.”
“Faultless. Staff members are friendly, thoughtful, caring, attentive and helpful. My 96-year-old mother was put at ease from the outset. When visiting the staff were always amenable and considerate. Accommodation and facilities are 5 star.”