New Resident Enquiries: 0300 303 5445
General Enquiries: 020 3019 3939

Woodland Grove
Woodland Grove

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Common questions

If you have any questions that are not answered below, please call us on 020 3019 3939 or send us a message.

Visits are usually available on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays, between 10:00am to 4:00pm.

We are currently able to offer potential residents the opportunity to come in and view certain communal areas of the home and the bedroom of their choice if available.

Visits are limited to a maximum of 2 people with each person being required to arrive 30 mins prior to their appointment to carry out a lateral flow COVID test prior to entering the home. PPE will also need to be worn whilst in the home and visits will be kept brief and avoid communal areas where residents may be relaxing.

Testimonials

“The care my mother, who suffers from vascular dementia, received during the time she was at Woodland Grove was excellent. Woodland Grove is full of light and laughter and the staff have the best interests of the residents at their heart.”

Daughter of Resident

“From day one, every member of staff that I have come into contact with have always been very welcoming and helpful. The team of staff on the Primrose floor have been extremely helpful and patient with my numerous questions. I feel happy and confident that when I leave my brother I will be contacted should they have any concerns which is very reassuring. The care and support my brother receives is first class, he has settled in extremely well in a very short time. He seems a lot happier in himself and very comfortable in his new surroundings. I would highly recommend Woodland Grove.”

Sister of resident

” It was hard leaving Mum at first, but I can see she is happy and safe. The staff on Snowflake are friendly and welcoming. I can’t praise them enough for the hard work they do. I know there have been challenging episodes with Mum’s personal care and the Snowflake team patiently encourage Mum. We made the right choice selecting Woodland Grove and I would happily recommend for residential care.”

Daughter of Resident

“My mum has been a resident at Woodland Grove for several years now, having moved from a different care home, and quite honestly, I could not imagine her being in better care. The home and its staff are outstanding. From the day my family and I first visited the site, to the day Mum moved in and every day since, they have exceeded everything I thought a care home could be, by far. I’m usually quite reserved, but it would be a disservice not to give them full marks across the board. Not only do I thank them for caring for my mum, and giving her and the other residents a real home, amazing food and a calendar full of activities and events, but for what they’ve done for my dad and all my family as well.”

Son of Resident

“Mum has settled into Woodland Grove and considers it her home. The carers on Snowdrop are always attentive, respectful and openly loving towards her. The lifestyle team are the heart and soul of Woodland and ensure Mum is never lonely or bored. The activities are interesting, inventive and varied. Mum loves having her hair and nails done weekly; she feels valued. Whenever I visit, it is a warm and welcoming place.  I feel happy Mum is living in a safe and kind home.”

Daughter of Resident