Oakland Care is delighted to announce that Beechwood Grove Care Home, Eastbourne, has been rated ‘Good’ following their first inspection from the Care Quality Commission (CQC)

The CQC made unannounced visits to Beechwood Grove Care Home in June 2019, and Beechwood Grove were rated  as ‘good’ in all five key areas: safe, effective, well-led, caring and responsive.

This is the first inspection by the CQC since Beechwood Grove opened in June of last year. Our home provides residential, nursing, dementia and respite care for up to 60 residents.

Staff were praised in the report for the “respect and kindness” they show to residents and for being “passionate about providing a quality service”. The report noted that “people described the service as ‘wonderful’ and ‘distinctive’ and gave us lots of examples of how living at Beechwood Grove had improved their life”.

“People received kind and compassionate support from staff” inspectors commented. “People were treated with dignity and respect. Staff were unhurried and caring when people needed them”. The care offered by staff was described as “person-centred” and inspectors praised the home for keeping residents “engaged and active”.

They also noted our use of technology to help residents stay independent.“One person… had a virtual assistant (Alexa) which they used with a forehead sensor to change lighting, call staff and access the television and music channels,” said the report. “This allowed them choice and control of their life.”

Staff were said to be “highly motivated” and felt “appreciated”. The report highlighted a comment from one staff member who said, “I’m so happy working here, I love coming to work”.

Beechwood Grove’s General Manager, Jeff Levine said; “We are immensely proud of what we have achieved in just 12 months.

“We work extremely hard to make sure residents have an exceptional level of care and feel that Beechwood Grove is their home. I’m delighted for the staff that their hard work and their dedication has been recognised.”

Debbie Ahier’s mother-in-law mother Betty Ahier, 93, has been living at Beechwood Grove since it opened last June.

“We took a leap of faith moving her into a home that was brand new and had no history,” said Debbie, “but from day one we knew it was absolutely the best decision.”

“We reserved her room before the home was complete so Betty spent six weeks in Beechwood Grove’s sister home, Hastings Court, which was also excellent.

“Her care needs have changed since she came here but that hasn’t been a problem for them at all. My husband and I don’t have the words to praise the home highly enough. Every member of staff is fantastic. Beechwood Grove is a wonderful place, we’re so glad we found it for Betty.”

CQC inspectors saw how people were “encouraged to maintain their independence and live a life they wanted” and the efforts the home made to maintain people’s social networks.

The report stated: “We saw people going out with family and friends and there was a positive culture about enabling friendships to continue in the community.”

Beechwood Grove celebrated its first anniversary on Saturday 22nd June with a party for residents, staff and their friends and families and welcomed the community for Care Home Open Day on Friday 28th June.

Find out more about Beechwood Grove.

Read the full Beechwood Grove CQC report here.